President Barack Obama and Vice President Joe Biden take their seats as they hold a roundtable meeting on Insourcing American Jobs, Jan. 11, 2012 in the Old Executive Office Building on the White House campus.
Introduced by New York 1st District Rep. Tim Bishop, the proposed US Call Center and Consumer Protection Act seeks “to bar corporations that sent US call center jobs overseas from receiving federal grants and loans.
The bill requires overseas call center employees to disclose their location to US consumers and gives customers the right to be transferred to a US-based call center upon request.
President Barack Obama is highlighting companies that have returned jobs to the US and he says that’s one more way of putting people back to work.
The Philippines is concerned over the implication of a proposed bill in the United States that would withdraw incentives from American firms outsourcing their operations.
The Philippines is the top destination for call center operations, providing voice services. The call center industry is projected to have grown 18 percent in 2011 in terms of revenues to $7.1 billion employing about 406,000.
If U.S. owned BOP companies in the Philippines return to the U.S. it will affect more than half a million BOP employees commonly called Call Center Agents.
Let us hope and pray for this not to happen.