THEY DID IT AGAIN!
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Thursday, September 16, 2010
NAKAKA WINDANG NA CEBU PAC
CEBU PAC CANCELLED MY BEIJING TRIP!
THE REASON FOR THE TRIP CANCELLATION WAS NOT CLEAR!
I ASKED THEM VIA E-MAIL WHAT MY OPTIONS ARE! THEY SAID I CAN REBOOK MY FLIGHT UP TO 30 days BEFORE or AFTER my cancelled day of trip, for example NOV. 20 so that would mean I can move my trip UP TO OCTOBER 20 OR DECEMBER 20, 2010.
THAT IS HOW I UNDERSTAND THAT! SO I WROTE THEM AN E-MAIL NOT ONCE NOT TWICE BUT SEVERAL E-MAIL RE-CONFIRMING MY CHOSEN NEW SET OF DATES.
VOILA! THEY SENT ME A CONFIRMATION LETTER OF MY CONFIRMED TICKET GOING TO BEIJING BUT NOT THE RETURN FLIGHT! WTF?
GANUN NA LANG BA YUN? TANGGAP LANG KAMI NG TANGGAP NG CANCELLATION, THEN WALA KAMI NI GAPATAK NA KARAPATAN PARA PILIIN NAMAN ANG ARAW NG AMIN PAGBABALIK?
HOY GISING! NAGBAGO NA ANG ATING ADMINISTRASYON PERO BULOK PA RIN ANG SISTEMA!
I WOULD LIKE TO APPEAL TO THE PROPER AUTHORITIES REGULATING AND GOVERNING THIS AIRLINES, WHY ARE THEY BEING ALLOWED THIS UNFAIR PRACTICE?
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